Docs / Applications / AI Scoring
AI Scoring Explained
Every application submitted through Docket receives an AI score from 0 to 100 within seconds. Here is exactly how that number is calculated and what it means.
The five scoring categories
The AI evaluates five independent dimensions and combines them into a final score:
Score ranges
You can configure automatic approval and denial thresholds in Dashboard > Applications > Settings. The defaults are auto-approve at 82+ and auto-deny at 28 or below.
What the AI provides to staff
Beyond the score, each application includes:
- Strengths — 2 specific things the applicant did well
- Weaknesses — 1-2 areas where the application fell short
- Feedback summary — 2-3 sentences of overall assessment
- Draft response — a pre-written approval or denial message staff can send directly to the applicant
Limitations
The AI score is a recommendation, not a final decision. Staff always have final say. The AI can miss context — for example, a short but incredibly specific and detailed answer may score lower than it deserves. Use the score as a starting point, not a verdict.
AI scoring works best when your whitelist questions are specific. Vague questions produce vague answers, which produce mediocre scores regardless of applicant quality. See Setting Up Applications for question writing tips.