Everything you need to know.

Quick Start Guide

Add Docket to your server and get set up in 5 minutes.

Connecting Your Discord Server

Log in with Discord and link your server to the dashboard.

Setting Up Permissions

Configure which roles can manage tickets, applications, and more.

Bot Commands Reference

Full list of slash commands your members and staff can use.

Creating Application Forms

Build whitelist, police, fire, and staff application forms.

AI Scoring Explained

How Docket AI scores 0–100 and what factors it evaluates.

Plagiarism Detection

How AI detects copied answers across all past submissions.

Approving & Denying Applications

One-click decisions with auto-notification via Discord.

Ticket Categories Setup

Create categories for support, appeals, reports, and more.

AI Auto-Response

Train your AI to answer common tickets instantly.

Staff Assignment & Routing

Auto-assign tickets to departments based on category.

Ticket Transcripts

Export and archive full ticket conversations.

Uploading Documents

Add rules, SOPs, penal codes, and guides to train your AI.

Knowledge Base Management

Update, remove, and organize your AI knowledge base.

AI Personality & Tone

Customize how your AI responds to members.

Conversation History

Review what members are asking your AI assistant.

Connecting Your FiveM Server

Link your server using the Docket resource plugin.

QB-Core Setup

Full integration guide for QB-Core framework servers.

vMenu Setup

Setup guide for vMenu-based servers.

Whitelist Sync

Auto-approve players to your FiveM server on application approval.

Roblox Account Linking

Set up the /verify command for your members.

Group Verification

Require Roblox group membership to access server channels.

Rank Syncing

Automatically sync Roblox group ranks to Discord roles.

Department Management

Manage departments using your Roblox group structure.